Consumer Law

A full service firm with practice areas crucial for matters relating to consumer law, including general corporate, dispute avoidance and resolution, and regulatory compliance

Our diverse clients operating within the scope of Japan’s consumer laws face a broad spectrum of laws and regulations, including those relating to:
 

  • personal safety (such as the Product Liability Act, the Consumer Product Safety Act, and the Food Sanitation Act);
  • transactions with consumers (such as the Consumer Contract Act, the Act on Specified Commercial Transactions, and the Installment Sales Act);
  •  ensuring appropriate protections for consumers in areas such as representations and premiums (such as the Act against Unjustifiable Premiums and Misleading Representations); and
  •  personal information (such as the Act on the Protection of Personal Information).

Often, these areas are interrelated and companies are required to report to, or respond to investigations by, administrative agencies. In addition to important judicial precedents and administrative punishments, new laws and legislative amendments for the protection of consumers continue to be enacted. With such a fluid legal environment, clients need lawyers who provide both up-to-date information and practical solutions.

Our lawyers in this practice area are experienced with the laws, regulations, and current legal practices concerning consumer law and administrative law enforcement, and have the capability to advise on a broad spectrum of legal matters, including the establishment of compliance structures; preparation of, and revisions to, terms of use, warranty policies, and consumer agreements; crisis management; public relations and management of recalls; and dispute prevention and resolution. Our lawyers are also experienced in dealing with governmental authorities, including reporting, managing investigations, and disclosures.

Consumer Law:People

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Consumer Law:Newsletters

TECH, IP AND TELECOMS LAW UPDATES
TECH, IP AND TELECOMS LAW UPDATES Vol.9 May 2024
TECH, IP AND TELECOMS LAW UPDATES
TECH, IP AND TELECOMS LAW UPDATES Vol.8 March 2024
TECH, IP AND TELECOMS LAW UPDATES
TECH, IP AND TELECOMS LAW UPDATES Vol.7, January 2024
TECH, IP AND TELECOMS LAW UPDATES
TECH, IP AND TELECOMS LAW UPDATES Vol.6, November 2023
TECH, IP AND TELECOMS LAW UPDATES
TECH, IP AND TELECOMS LAW UPDATES Vol.4 July 2023

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Consumer Law:News

Awards
Yoshinori Tatsuno listed in "Litigators of Asia 2023" by ALB
Public Service
Masafumi Masuda becomes a member of the Study Group on the Realisation of a Safe and Secure Metaverse, Ministry of Internal Affairs and Communications
Public Service
The "Guidelines on Random-type Sales of NFTs," whose formulation included the involvement of Masafumi Masuda, are released
Awards
Top Rankings received from asialaw 2023, the definitive guide to Asia's leading law firms and lawyers
Public Service
The "Guidelines for NFT Businesses 2nd Edition," in which Masafumi Masuda was involved in the formulation as Legal Counsel of the NFT Subcommittee, is released by Japan Cryptoasset Business Association (JCBA)

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Consumer Law:Seminars

Nov. 3, 2022External Seminars
"Policy Trend and Current Discussion on Metaverse in Japan"
Sep. 7, 2021External Seminars
"Non-Fungible Tokens (NFT) Challenges"

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Consumer Law:Publications

Article
"The International Comparative Legal Guide to: Consumer Protection Laws and Regulations Japan 2024- Japan Chapter"
Article
"Will Your Terms of Use Become Invalid? - Points to Review Based on Cases of Injunctive Relief"
Magazine Article
"Legal Issues Regarding DAO"
Article
"International Comparative Legal Guide to: Class and Group Actions Laws and Regulations Japan 2024"
Magazine Article
"Legal Issues Concerning NFT"

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